Sprinter Health | Frequently Asked Questions

For Partners

How much do your in-home services cost?

The cost will depend on the scope of services you would like to provide your patients. Please contact us and our partnerships team will be in touch to learn more about your clinical programs.

Can I recommend Sprinter Health to my patients?

Patients who wish to pay out of pocket for our services can book visits by credit card at sprinterhealth.com/book. We are happy to provide patient marketing materials for your facility, please contact us for more information.

How far in advance do visits need to be scheduled?

Sprinters are often available for next day service.

How can I get started with Sprinter Health?

Share your information and our partnerships team will be in touch to guide you through onboarding to our online partner portal.

How do I get my patient’s lab results?

You'll receive lab results in the same clinical system that orders were placed, our process does not change how you receive results.

How can I ensure the privacy of my patients that have a Sprinter visit their home?

Sprinter health is fully HIPAA compliant and has advanced measures in place to safeguard patient privacy.

For Patients

How do I book an appointment with Sprinter Health?

The easiest way to book an appointment with a Sprinter is online at sprinterhealth.com/book. Simply enter your location, choose an appointment time, enter your details and upload your lab requisitions and insurance documents - that’s it!

Can I book an appointment or does my doctor/physician have to do it?

Patients and their doctors have the option of booking appointments with a Sprinter. Talk to your doctor to determine which method is best for the lab work you need.

How much does it cost to book a Sprinter?

An at-home lab appointment costs $99 and can be paid via credit card during the booking process. If you have a promotional code, please enter it during the checkout process.

Does the Sprinter come to my home or office?

Sprinters can come to your home or office for your lab work appointment. Simply enter the address most convenient for you during the booking process.

Can I book Sprinter Health for my child?

Yes, Sprinter services are available for children who are at least 13 years old. Just be sure to enter your child’s health information, instead of your own, when booking their appointment.

Can I book Sprinter Health for my parent / spouse / friend / etc?

Yes you can! Just be sure to enter their health information, instead of your own, when booking their appointment.

How soon do I get my lab results after my appointment?

Lab result delivery times vary and are not in our control. Please talk to your doctor for further details.

Who sends me my lab results?

Your doctor will provide your test results when ready. The method or manner in which they share these results with you may vary. Contact your doctor for further details.

How does my doctor get my lab results?

The designated lab where your samples are sent automatically contacts your designated doctor when your results are ready.

Frequently AskedQuestions